Customer Service Manager

Apply now Job no: 575448

Work type: Full Time

Location: Preston

Categories: Sales

Part Time/Full-Time Position

Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Preston Furniture Team is seeking a passionate, customer service manager to join them in delivering Great After- Service, Always! to their customers.

As a customer service manager, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be a highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Ability to work in a customer focused, successful retail business.
• Ability to provide our customers with after-service support regarding in-store purchases.
• Ability to liaise with suppliers and third parties in order to provide timely resolutions.
• Going above and beyond to provide exceptional customer focused problem solving.
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services.

What we offer:

• Generous staff discounts
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

Advertised: 18 Jun 2026 AUS Eastern Standard Time