Customer Service Manager - ProConcept

As part of a position, we are looking for our Client Service Manager - ProConcept for our client based in Neuchâtel, his/her future Client Service Manager, with a mastery of ProConcept. Client Service Manager - ProConceptResponsibilities:- Ensure follow-up and management of customer orders- Be the primary contact for customers and guarantee quality service- Process customer requests- Coordinate with internal departments- Update and manage data in the ERP- Participate in continuous improvement of customer service processesProfile:- CFC in business administration or equivalent- Proven experience in a similar position- Excellent command of ProConcept software, good knowledge of French; German is a real asset- Organized personality, solution-oriented, and with an excellent sense of customer service- Ability to manage priorities and work independently jid0b03f47aen jit0207aen jpiy26aen