Customer Service Manager - Lead Teams, Drive Outcomes

Biffa Waste Services, based in Barlborough, is looking for a Customer Service Manager to oversee performance across the Customer Service Teams. This leadership role focuses on driving results, improving customer experiences, and managing KPIs. Candidates should have proven experience in a contact centre environment and strong leadership skills. The position offers opportunities to develop talent and improve service delivery. Join a company that values diversity and innovative waste management solutions.