Customer Service Manager - Lead Multichannel Support

A dynamic recruitment agency is seeking a Customer Service Manager in Shoreham-by-Sea to lead a team, enhance customer satisfaction, and drive operational excellence. Responsibilities include overseeing service delivery across various platforms, managing team KPIs, and facilitating training and development to ensure top-tier customer care. Ideal candidates will have leadership experience, strong communication skills, and a proactive approach to problem-solving. This full-time, onsite role offers a competitive salary and bonus structure, alongside opportunities for professional growth.