Customer Service Manager - Lead & Elevate Customer Experience

K H Recruitment Limited in Colchester, Essex is seeking a Customer Service Manager to lead and develop a growing manufacturing customer service function. This hands-on leadership role focuses on shaping the department, improving processes and systems, and driving commercial performance.

You will own the customer service team, implement new ways of working and act as the voice of the customer across the business. Start date January 2027, salary £40,000 - £50,000, Monday to Friday.