Customer Service Manager - KPI-Driven Team Leader

NRG Resourcing Ltd in Manchester is seeking an experienced Customer Service Manager to lead a frontline team in a newly created role. The successful candidate will drive performance, manage KPIs, and support customer complaint handling in a fast-paced, regulated environment. This position offers a salary between £37,000-£40,000, an annual bonus of up to 10%, and career development opportunities. Join a growing team and make a real impact in customer service delivery.