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Customer Service Lead - Pop Culture Fans
Posted 6 hours 33 minutes ago by Your Celebrity Magazines
Permanent
Full Time
Customer Service Jobs
Sussex, Brighton, United Kingdom, BN1 1
Job Description
Your Celebrity Magazines in Brighton is seeking a customer service professional to lead multi channel support for superfans and collectors. You will manage Email, eBay, Shopify and other channels, delivering fast, careful responses and maintaining clear communication with customers.
The role rewards proactive problem solving, KPI driven decisions on refunds and replacements, and close teamwork with the finance function and general manager.
Your Celebrity Magazines
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