Customer Service Lead - Handover & Warranty Care

Wates Smartspace in Basingstoke is looking for a Customer Service Manager to lead the geographical Customer Service team and ensure efficient service delivery throughout the warranty period. The ideal candidate will excel in building customer relationships and managing complaints to enhance service quality.

This role requires exceptional customer service skills and the ability to produce reports that inform the business of customer issues. Join a diverse, supportive team and progress your career in a renowned company focused on quality and customer care.