Customer Service Executive - London - £Competitive Package

We have an excellent opportunity for an Account Executive looking to work for a market leading company where you will oversee a portfolio of large, blue chip projects and play a pivotal part in their visual communications worldwide.

You will be responsible for the planning, execution and production/project management of clients' work from brief to delivery/installation. You will be the 'eyes and ears' of the client throughout the workflow, and will instruct each department clearly of the client's requirements from initial brief and planning through to shipment, ensuring projects are executed in line with the client's expectations, on time, complete and ready for invoicing.

As Account Executive, you will liaise internally and externally across different departments, with other group sites and external suppliers, while managing the flow of information to ensure timely and efficient delivery/install for their customers, to their exact requirements, maximizing margin and delivering exceptional customer service.

• Oversee a portfolio of large, blue chip projects.
• Manage planning, execution and production/project management of client work from brief to delivery/installation.
• Serve as the client's 'eyes and ears' throughout the workflow.
• Instruction each department of the client's requirements from initial brief and planning through to shipment.
• Ensure projects are executed in line with client expectations, on time, complete and ready for invoicing.
• Liaise internally and externally across departments, other group sites and external suppliers.
• Manage the flow of information to ensure timely and efficient delivery/install for customers, maximizing margin and delivering exceptional customer service.

• Experience in account handling.
• Can be from any sector of the printing industry.