Customer Service Executive - German speaking

We have an opportunity for a full-time Customer Service Executive with fluent written and spoken German, and an ability to absorb technical information, to join our busy Export Customer Service Team, based in Spilsby, Lincolnshire.

Specific duties will involve supporting our sales staff and customers in Germany with queries, speaking with customers on the telephone and corresponding by email, advising on delivery dates and offering advice and guidance on our wide range of decoration products, in a friendly, knowledgeable manner.

The ideal candidate will have good IT skills and a working knowledge of computerised office and contact management systems. As we are trading throughout the world, and also have a sales team in France and Italy, a working knowledge of other languages, particularly French or Italian, would be of interest, but not essential. This role will be office based in Spilsby.

Hours: 40 per week, Monday-Thursday 8am-5pm, Friday 8am-4pm.

Additional benefits include pension, medical cash back plan with wellbeing benefits, life cover, bonus schemes, free parking, uniform and subsidised canteen facility which also provides free hot drinks, fresh fruit and a breakfast option.

J&A (International) Limited is a privately owned manufacturing company based in Spilsby, Lincolnshire. Running several different operating divisions and production lines incorporating state of the art production processes and equipment, we occupy a large unit which houses a full spectrum of printing (both screen and digital), embroidery, general production and stores areas, as well as a clean room and modern two storey facilities.

Job Types: Full-time, Permanent

Pay: From £26,396.80 per year

Benefits:
Canteen
Discounted or free food
Employee discount
Free parking
Life insurance
On-site parking

Ability to commute/relocate:
Spilsby PE23: reliably commute or plan to relocate before starting work (required)

Language:
German (required)

Work authorisation:
United Kingdom (required)

Work Location: In person