Customer Service Coordinator

We have an excellent opportunity for a Customer Service Coordinator to join our client, a market leading organisation at their Glasgow offices.

This is an ongoing temporary role working Monday to Friday between 9am to 5pm.

Working within their busy offices, the successful candidate will provide key administrative support to the direct team, colleagues, and external customers.

Duties will include:

• Processing and handling customer information via telephone, email, and live chat
• Handling high volumes of information and requests to the team, processing in line with agreed SLA's
• Updating and maintaining internal customer databases and CRM systems

The successful candidate will:

• Have experience working within a similar role in a customer focused environment
• Have excellent communication skills - both written and verbal
• Be confident working with MS Office packages and be able to work with multiple systems
• Be able to start immediately and commit to an ongoing temporary role

In return, you will gain the opportunity to build and develop your experience within an interesting and continuously growing organisation.