Customer Service Co-ordinator

Honeycomb is delighted to be working with a well-established and growing organisation to recruit a Customer Service Co-ordinator for their team based in Mallusk. This is an excellent opportunity to join a successful business operating in a unique sector, with the added benefit of an early finish every Friday.

The Customer Service Co-ordinator will provide essential support across customer service and sales administration functions. Key duties include:

• Acting as a main point of contact for customers, handling enquiries, processing orders, managing requests, and providing delivery updates.
• Maintaining accurate customer records, tracking order progress, and updating stock information.
• Working closely with internal departments including sales, transport, warehouse, and field-based teams.
• Using internal systems to process orders, update customer details, monitor information, and support daily administrative tasks.
• Ensuring a high level of accuracy while managing a varied workload in a fast-paced environment.

The successful candidate will have previous experience in a customer service, sales support, or administrative role. Strong organisational and communication skills are essential, along with good IT proficiency and the ability to work independently and as part of a team.

• £13.60 per hour
• Monday to Friday working pattern
• Early finish every Friday
• On-site parking

Honeycomb is an equal opportunities employer and welcomes applications from all suitably qualified candidates.