Customer Service Assistant Manager - Visitor Experience Lead

Warner Media, LLC. is seeking a full-time Customer Services Assistant Manager to lead the Customer Services Team at Warner Bros. Studio Tour London. You will ensure high-quality visitor engagement and manage all aspects of the customer feedback program across UK Tour & Retail locations.

The ideal candidate should have a management background in customer services, with excellent communication skills and a familiarity with reservations/ticketing systems. Flexibility is essential due to the nature of the visitor attraction.