Customer Service Assistant

We love to entertain! It's in our DNA! and it's not just about bowling. We have lots more to offer from Escape Rooms to Karaoke Rooms, Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.

We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?

As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and children's parties, delivering food to the lanes, keeping the centre clean and tidy. You'll be involved in a range of departments, from hosting children's parties and overseeing the Laser Arena to managing Escape Room experiences and running karaoke rooms. Each day will offer something different, ensuring the fun never stops! You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.

• Full of determination, enthusiasm, and able to work in a fast paced environment
• A 'nothing is too much trouble' attitude
• Able to provide high levels of customer service and have strong communication skills
• Fully flexible around working patterns (evening and weekends will be required)
• Be approachable and helpful
• Be organised, able to multi task and have attention to detail
• A strong team player

• Free bowling for family and friends
• Free food
• Enhanced maternity, paternity, adoption leave
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme
• Free counselling
• Life assurance - 2 x annual salary
• Long Service Awards
• Recommend a Friend Scheme
• On the Spot Rewards