Customer Service Assistant

Role Overview

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. While creating a helpful and friendly customer experience, we will think of new ways to reward, develop, and invest in you. You'll receive all the training, support, and opportunities you need.

Responsibilities

Provide high level customer service to everyone who walks through our doors. Ensure parking, trolleys, stock, deliveries, and payments operations run smoothly and efficiently.

Qualifications

• Experience working in a similar customer facing role.
• Ability to work flexibly, including late or early shifts and at least one weekend day.
• Comfortable with manual handling/heavy lifting.
• Basic computer literacy.

Benefits

• Pay: £12.71 per hour (age 21+), £12.00 per hour (age 18-20), £8.82 per hour (under 18).
• Up to £300 per month gain share bonus.
• Up to 10% employer pension contribution.
• Up to 35 days annual leave including 8 bank holidays.

Other financial and wellbeing benefits include: 20% colleague discount; Save as you earn scheme; Cashback health scheme; Cycle to work; Life assurance; Peppy; Aviva Digital GP; Financial education & loans; Discount platform with savings and cash back at numerous retailers; savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you require adjustments to apply, please submit a reasonable adjustment form below.

Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage, you will have an opportunity to inform us when we invite you to interview.

Salary depends on age.

Vacancy Reference