Customer Service Apprenticeship

Responsibilities

• Deliver exceptional customer service to all customers by exceeding our customers' expectations
• Work to deliver the Company Mission of rescuing shoppers from poor customer service
• Be fast, polite and efficient in my duties
• Support my colleagues with cover for sickness and holidays
• Ensure accuracy with all till and cash operations
• Be aware of what is happening on the forecourt and in the store, especially potential shop lifters and drive offs
• Arrive at work in plenty of time to start my shift and serve our customers in full uniform and well presented
• Work to deliver the Company's Vision and work within its values
• Understand my responsibility, especially on till 1
• Providing great customer service
• Accurately and correctly accounting for all transactions
• Observing all activities on site - inside and out
• Inform management of any customer feedback
• Taking payments for all fuel transactions accurately
• Scanning stock accurately for sale
• Happy and satisfied customers
• Customer feedback
• Keeping myself, colleagues, customers safe
• How I align to the Company Values
• A happy person that greets our customers with a smile
• Observant to what is going on around the whole site
• Passionate about every role I undertake
• Willing to learn new tasks to make me more rounded in the business
• Help to support my colleagues

Entry requirements

• Positive and friendly attitude.
• Reliable and punctual.
• Willingness to learn and work as part of a team.

Location

Stevenson of Oxbridge Limited
87-91 Oxbridge Lane,
Stockton-On-Tees,
Durham,United Kingdom.
TS18 4AR

At a Glance

Salary: £16926 per year

Working week: Monday - Sunday

Duration: 18 Months