Customer Service & Support Manager - Building Products

SRS Recruitment Solutions is seeking a Customer Service Manager for a leading supplier of building products in Essex. This role involves leading the Customer Service and Technical Support teams, ensuring exceptional customer experiences, and driving improvements in service performance.

The ideal candidate will possess strong customer service and commercial skills, manage a team effectively, and handle customer complaints. The position offers a competitive salary with an excellent rewards package, including 25 days of holiday and a company car.