Customer Service & Sales Advisor

Customer Service & Sales Advisor - Garvagh - Permanent

An excellent opportunity has arisen to join an established car parts company in Garvagh as a Customer Service & Sales Advisor. This is a key role within a busy team, supporting customers both in person and over the phone while helping them find the right parts to meet their needs.

About this role:

• £Negotiable salary (DOE)
• Monday to Friday (8.30am - 5.00pm)
• Work for a respected local business
• Permanent role

What you'll be doing in this role:

• Greeting customers and handling enquiries at the front desk
• Managing incoming phone calls with a friendly, professional manner
• Identifying and selling car parts to customers
• Providing accurate information and advice based on vehicle knowledge
• Processing sales, orders, and customer details using computer systems
• Coordinating with the dismantling team to check part availability
• Maintaining a tidy, organised front of house area

What you'll need for this role:

• Strong knowledge of cars and car parts
• Excellent communication skills in person and over the phone
• Confident sales ability with a customer first mindset
• IT literate and comfortable using sales or stock systems
• Positive attitude, reliability, and a willingness to learn
• Ability to work independently and as part of a team

Riada Resourcing is an equal opportunities employer.