Customer Service and Despatch Administrator

Customer Service and Despatch Administrator

Salary circa £27-30k depending upon experience

Steeton, BD20

8.30-5.00 Monday to Friday

Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team. Your prime responsibility will be to service and engage with key accounts. You will take full responsibility and ownership for driving these accounts ensuring they meet the requirements of the business and deliver added revenue.

The Position

Our client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.

You will play a key role in the achievement of right first-time shipment performance.

Role responsibility but not limited to:-

• Processing customer orders
• Sending out order confirmations
• Dispatching orders
• Booking in orders from customers
• Arranging transport
• Processing delivery notes
• Dealing with customer queries as they arise
• Answering telephones and dealing with queries
• Liaise with all relevant departments where necessary

Ideal attributes

• Professional telephone manner
• Excellent time management and able to prioritise workload efficiently and effectively
• Excellent computer skills including word and excel
• Methodical and able to communicate at all levels
• You will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise

This Customer Service and Despatch Administrator role would ideally suit an individual who has previous experience within a manufacturing business.

If you feel that you have the relevant skills and experience, then please send your cv by return.

NO AGENCIES