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Customer Service Agent at Swissport Jersey Ltd

Posted 9 days 3 hours ago by jobs.jerseyeveningpost.com-job boards

£40,000 - £60,000 Annual
Permanent
Not Specified
Customer Service Jobs
Not Specified, United Kingdom
Job Description
Key Responsibilities
  • Greet passengers and provide friendly, professional assistance throughout their journey.
  • Assist passengers with check-in procedures, luggage handling, and boarding processes.
  • Handle inquiries and provide accurate information regarding flight schedules, baggage policies, and other relevant details.
  • Ensure compliance with airline and airport regulations, including security and safety protocols.
  • Collaborate with colleagues and stakeholders to maintain efficient and smooth operations.
  • Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding.
  • Perform administrative tasks, including data entry, documentation, and reporting as required.
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