Customer Service Advisor: Tech Pathway (Day/Night)

Capgemini in Inverness is seeking a Customer Service Advisor to handle requests via phone, email, and web chat. You will log and track incidents, provide guidance, and coordinate with back office teams to resolve issues.

The role emphasizes strong communication, problem solving, and the ability to work well under pressure. Ideal candidates bring genuine customer service passion and a willingness to learn, with the potential to grow into technology-focused roles.