Customer Service Advisor SLHD

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location_on Location St James Street Office

work_outline Basis Full time

Job profile for Customer Service Advisor SLHD

Customer Service Advisor SLHD location_on St James Street Office 18/08/2026 Customer Service Advisor SLHD

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details Salary Grade 2 (£25,583 - £25,989) Pay award pending Contractual hours 37 Basis Full time Region Doncaster Job category/type Customer Services Date posted 05/08/2026 Job reference REQ23720 Attachments attachment Customer Service Advisor - Job Description.pdf Job description

Grade/Salary: Grade 2 (£25,583 - £25,989 per year) Pay award pending
Hours/Type: Full Time 37 hours per week, permanent
Location: Central Team
Closing Date:18 August 2026
St. Leger Homes are recruiting a Customer Service Advisors to work within Housing Services in the Central Area Team. The post will be based at St James Street Office, Balby Bridge, Town Centre, on a permanent basis and be available from September 2026.

The successful candidate will assist in the delivery of a comprehensive Estate Management Service that includes all aspects of tenancy and estate management. By working as part of a dedicated team of Customer Service Advisors, you will provide an excellent administrative support service to include, low-level estate and tenancy management.

The ability to work as part of a team, support colleagues and building positive relationships is a must for the role.

The postholder should possess the following skills:

• The ability to deliver excellent customer care through effective interpersonal skills, both face to face and over the phone.
• Good organisational skills including the ability to plan and prioritise workload to meet targets timescales and deadlines in a sometimes-pressured environment.
• You will require a good understanding of the principles of Customer Care, be IT literate and have experience of updating computerised record systems, and of keeping detailed and accurate records.

For any questions about the role please contact Andrea Stones, Housing Management Team Leader on .

Customer Service Advisor SLHD

Head Office
St Leger Homes of Doncaster
Civic Office
Waterdale
Doncaster
DN1 3BU
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Email: