Customer Service Advisor: Driver & Client Support

Engineius, a Birmingham-based company, is seeking a Customer Service Advisor to join our Service delivery team. You will support our driver network and customers, ensuring satisfaction and timely resolution of queries across transport and logistics operations.

You will manage a high volume of inbound calls, build strong relationships, and coordinate with drivers to meet customer instructions. A proactive, calm, and resilient attitude, plus clear communication, is essential for success in a