Customer Service Advisor (Days)

Customer Service Advisor - Nottingham - 6 Month contract (Day shift, 12 hours, 4 on 4 off)

Here at Lucid we have an exciting opportunity for Customer Service Advisor's to work in Nottingham on a contract, this will be working on a day shift pattern 4 on 4 off (7am - 7pm)

Job responsibilities/Skills required:

• Provide remote technical support over the phone orientated around technical issues.
• Solving faults and functionality, password/pin code issues
• Follow a scripted/process flow type support service in order to ensure consistency throughout the project
• Raising requests for replacement devices or accessories for the affected individuals.
• Excellent customer service support experience
• Strong attention to detail

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application.

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details be