Customer Service Advisor

Immediate Start Monday 3rd August 2026

KC Group are currently recruiting for an experienced Customer Service Administrator to join a busy and friendly team based in the Shirley area on a full-time temporary basis for a 4 week assignment.

Hours for the role are Monday-Friday, 9am-5pm 37.5 hours per week and offering an hourly rate of £13.46 per hour.

This is an excellent opportunity for someone who thrives in a fast-paced environment and is available to start immediately.

Key Responsibilities Of the Customer Service Role:

• Handling incoming customer enquiries via telephone and email.


• Providing excellent customer service and resolving customer queries efficiently.


• Processing orders and updating customer information accurately on internal systems.


• Liaising with internal departments to ensure customer requests are fulfilled.


• Managing customer records and maintaining accurate documentation.


• Following up on outstanding enquiries and providing regular updates to customers.


• Assisting with general administrative duties as required.


• Ensuring all customer interactions are handled professionally and in line with company standards.

The Ideal Candidate for the Customer Service Role:

• Previous customer service and administration experience.


• Strong communication skills, both written and verbal.


• Excellent attention to detail and organisational skills.


• Confident using Microsoft Office and CRM systems.


• Ability to work independently and as part of a team.


• Available to start on Monday 3rd August.

If you are looking for an immediate start opportunity and have a passion for delivering exceptional customer service, we'd love to hear from you.