Customer Service Advisor

Customer Service Advisor needed in Stoke on Trent

This is a temporary role and the rate is £12.71ph

The reference number is:

The successful candidate will provide an efficient and effective telephone and face-to-face service specified for the Corporate Contact Centre and one-stop shop service and will provide an efficient, effective, empathetic and responsive service to the public and a commitment to customer care and service.

Their responsibilities include answering specific and general enquiries and giving advice to members of the public, other departments and outside agencies. They are expected to resolve enquiries at the first point of contact where appropriate or provide a detailed transfer of unresolved enquiries.

If you are interested in the role, please apply on our website with your CV; alternatively you can email your CV to quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy and is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks, including references, so please be prepared.