Customer Service Advisor

Overview

Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in Wrexham.

Job Details

• Pay: £26,000 - £26,500 (depending on experience)
• Hours of Work: Monday to Friday 8:30 am - 5:00 pm
• Duration: Permanent
• Benefits: Free parking, 20 days holiday + Bank Holidays

Job Role

The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records.

Essential Skills, Experience, or Qualifications

• Previous customer service experience
• Experience working with customer complaints and problem solving
• Good MS Office literacy

Advantageous Skills, Experience, or Qualifications

• Confident communicator
• Able to cope under pressure in a call handling environment

Commutable From

Commutable From: Wrexham, Chester, Denbighshire

Similar Job Titles

Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Handler, Account Manager, Post-Sales Account Manager

For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Job Reference: opp-24046