Customer Service Advisor

Warehouse Administrator

Manchester City Centre

Time Recruitment is currently seeking a Warehouse Administrator to join a busy and fast-paced warehouse operation based in Manchester City Centre.

This is an excellent opportunity for an organised and proactive individual with strong administrative and customer service skills. The successful candidate will play a key role in supporting warehouse operations, ensuring accurate record keeping, efficient returns processing, and excellent communication with customers and internal teams.

Working Hours

• Monday to Friday: 09:00 - 17:30
• 1-hour unpaid break (either 15 minutes in the morning and 45 minutes at lunch, or a full 1-hour lunch break)

Key Responsibilities

• Maintain accurate warehouse records and documentation
• Process data entry and update internal systems
• Handle customer enquiries via telephone and email in a professional manner
• Process returned goods and ensure inventory records are updated accordingly
• Support order tracking, dispatch coordination, and delivery queries
• Assist with stock checks and investigate inventory discrepancies
• Produce reports and maintain warehouse management systems
• Carry out general administrative duties including filing, scanning, and audit support
• Work closely with warehouse and operational teams to ensure smooth day-to-day activities

Requirements

• Previous experience in a warehouse administration, logistics, or similar administrative role is advantageous
• Excellent communication and customer service skills
• Proficiency in Microsoft Office applications
• Experience using warehouse management or stock control systems would be beneficial
• Strong attention to detail and high levels of accuracy
• Excellent organisational and time-management skills
• Ability to work efficiently in a fast-paced environment
• Must be able to work weekends during peak business periods when required
• Positive attitude and ability to work effectively as part of a team

What's on Offer

• Opportunity to join a successful and growing business
• Supportive and collaborative working environment
• Varied role with a mix of administration, customer service, and warehouse support responsibilities
• Convenient Manchester City Centre location

Apply Today

For further information or to apply for this position, please contact Daniel Gale at Time Recruitment.

Due to the high volume of applications received, only suitable applicants will be contacted.