Customer Service Advisor

Customer Service Advisor

£13.41

Monday to Friday 9am-5pm

Office-based in Bradley Stoke (BS32)

We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK's leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users.

Role

• Handling both inbound calls
• Taking payments over the phone
• Processing orders
• Answering various questions and queries

Requirements

To be successful in this role, you will need to be an outgoing individual who has a passion for providing high levels of customer service and the ability to build rapport with new customers. You will have exceptional communication skills and an ability to retain product information provided through extensive training.

• Exception communication skills
• Confident speaking over the phone
• Strong customer service skills