Customer Service Advisor

Privacy Preference Center: Customer Service Advisor page is loaded Customer Service Advisorremote type: Onsitelocations: Manchester,United Kingdomtime type: Full timeposted on: Posted 11 Days Agojob requisition id: JR108772 About the role: In assigned territory act as first contact point for customers. Process orders and coordinate complaint management/returns with relevant stakeholders to achieve high customer service excellence. Your responsibilities: Act as first contact point for customer service; Process customer orders and re-orders according to quality standards and targets. Evaluate and identify opportunities to drive process improvements continuously. Complete relevant reporting and admin tasks. Coordinate customer complaints, returns management Represent contact point for customers for any kind of questions related to delivery/order management Experience: Previous experience of working in a fast paced environment Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. Brenntag TA TeamBrenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety.Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution.As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company's mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future.For more information, please visit