Customer Service Advisor

Customer Service Advisor

Canterbury

£28,000 - £30,000

We are recruiting for a leading company for a reliable, detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration.

Key Responsibilities

• Respond to customer enquiries via phone, email, and online platforms
• Process orders, returns, and customer account updates
• Maintain accurate records and update internal systems
• Liaise with internal departments to resolve customer issues
• Provide general administrative support to the wider team

The successful candidate

• Organised
• Attention to detail
• Great customer service
• Proficient in Microsoft Office

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.