Customer Service Advisor

Customer Sales Advisor
Permanent Opportunity
Location: Greenwich Area, London (site-based)
Salary: £27,053 plus performance bonus
Sector: Retail
Interview to take place immediately with a view to a start thereafter

Are you passionate Customer Service, helping people and achieving results?

Join a busy storage solution provider in the Greenwich area and be at the heart of delivering excellent customer service while driving sales. This is a varied, people-focused role, working on a rota basis of 5 days out of 7, supporting both businesses and public customers.

What the Role Involves: With full training and support from day one, you'll play a key part in helping customers during important moments in their lives. This role combines customer service, sales, and day-to-day store operations.

What You'll Do:

Deliver friendly, professional service in person, by phone, and via email
Understand customer needs and recommend suitable storage solutions
Maximise every sales opportunity and contribute to store targets
Manage customer accounts and complete administrative tasks accurately
Maintain a safe, clean, and well-organised store environment
Support daily store operations, including cleaning, restocking, and presentation standards
Follow health, safety, and security procedures at all times
Take on lone working and key holder responsibilities when required

Who You Are:

• Previous experience in a retail or customer-facing environment
• Strong customer service skills with the ability to build rapport and trust
• Confident communicator with excellent verbal and written skills
• Sales-focused with a proactive approach to achieving targets
• Numerate and comfortable handling payments and pricing
• IT literate, with experience using systems to manage customer accounts and enquiries
• Well-organised, detail-oriented, and able to manage multiple tasks
• Able to work independently as well as part of a team
• Flexible, reliable, and adaptable to a rota-based working pattern
• Comfortable with light physical duties and maintaining site standards
• Understanding of health, safety, and security procedures

Keen to learn, grow, and deliver outstanding customer experiences?

Submit your CV for immediate review. interview to take place as soon as possible with a view to a start thereafter.