Customer Service Advisor

Location: Rayleigh, Essex

Pay Rate: Up to £13 P/H

Job Type: Temporary ongoing

Start Date: Monday 16th March

Hours: Full-time, Monday to Friday

Overview

We are currently seeking a Customer Service Advisor to join our client on a temporary basis to provide cover. This is a busy, customer-focused role where you will be responsible for handling both inbound and outbound calls while ensuring a high standard of service is maintained.

Key Responsibilities

• Managing inbound and outbound customer calls
• Assisting customers with enquiries and providing accurate information
• Processing incoming parts and associated paperwork
• Updating internal systems and maintaining accurate records
• Communicating effectively with internal teams to resolve queries
• Providing a professional and helpful service at all times

Requirements

• Previous experience in a customer service or office-based role is desirable
• Strong communication and organisational skills
• Able to start on Monday 16th March

We are moving quickly on this role, so please get in touch with Molly on to be considered.