Customer Service Advisor - Nights

The Role Customer Service Advisor - Wigan - Nights

£28,345.20 Per Annum 4 on 4 off working shift pattern

Are you a natural problem solver? Do you have a passion for delivering exceptional customer experiences?
If so, we'd love to hear from you!

Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference. You'll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.

Why Join Us?

• A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
• Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.
• Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.

What will you be doing?

• Providing outstanding service to customers over the phone, email, and live webchat.
• Offering tailored solutions to create seamless customer experiences.
• Staying informed about our services to offer natural, assured advice.
• Assisting with customer issues and keeping communication smooth and effective.

What will you bring?

• Excellent communication and teamwork skills.
• The ability to stay calm and work efficiently under pressure.
• Strong time management, reliability, and a positive "can-do" attitude.
• A safety-first mindset and passion for problem-solving.

We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.