Customer Service Advisor - Empower Local Services (37h/30h)

We Manage Jobs(WMJobs) is seeking a Customer Service Advisor for a full-time, permanent position in Oldbury. The role is integral to the Corporate Customer Team, requiring excellent customer service and communication skills.

The successful candidate will manage enquiries in a fast-paced contact centre environment, ensuring exceptional service to residents. Candidates should have experience in a customer-facing role and be able to maintain calmness when dealing with challenging situations.

This position presents a wonderful opportunity to make a difference within the community while becoming part of a supportive team focused on delivering high-quality service.