Customer Service Advisor / Business Administration Course

About the Course

Start your career in Business Administration in just 10 days with Total Training Provision. This fast track programme prepares you for office based roles and equips you with the skills and qualification needed for employment.

This Level 2 Business Administration course provides practical training to prepare you for office based roles. You will learn how to work effectively in a professional environment and develop the key skills employers are looking for.

What's Included

• Level 2 Business Administration qualification
• Communication and customer service skills
• Microsoft Office (Word, Excel, Outlook) training
• Data entry and administrative support skills
• Time management and organisation
• Workplace professionalism and teamwork
• CV writing and interview preparation
• Job search support and employer connections

Job Roles at the End of the Course Call Handler - Carpentry Companies

As a Call Handler in a carpentry company, you will be the first point of contact for customers and clients. Your duties will include:

• Answering incoming calls and dealing with enquiries
• Booking appointments for carpentry work and services
• Providing updates on ongoing jobs
• Recording customer details accurately
• Passing messages to carpenters and office staff

Salary: £22,000 - £26,000 per year

Call Handler / Administrator - Solicitors

In a solicitor's office, you will provide professional customer and administrative support. Duties include:

• Answering client calls in a professional manner
• Booking appointments with solicitors
• Handling general enquiries and messages
• Supporting document filing and record keeping
• Assisting with day to day office administration

Salary: £23,000 - £28,000 per year

Why Choose This Course?

• Complete your training in just 10 days
• Gain a recognised Level 2 qualification
• Receive direct job support and interview preparation
• Progress into real employment opportunities
• Build a strong career in Business Administration