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Customer Service Administrator

Posted 1 day 2 hours ago by Pertemps Network Group

Permanent

Full Time

Temporary Jobs

Hampshire, Basingstoke, United Kingdom, RG213

Job Description

Customer Service Administrator ()

Location: Chineham, England. Sector: Call Centre & Customer Service. Salary: £12.71 per hour.

Pertemps are currently recruiting for full-time and part-time Customer Service Administrators to join a leading logistics company in their head office based in Chineham, Basingstoke. This is a temporary ongoing position.

This position has a variety of shift patterns available.

Responsibilities

Answering telephone calls and emails
- Logging queries on the company's CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers

Requirements

Previous experience in a customer-facing role
- Confident speaking over the phone
- Analytical working approach
Role Details
- £12.71 per hour
  - Variety of shifts available (full time & part time)
  - AM and PM hours
  - Temp to permanent position
If you are interested in this Customer Service Administrator position, please apply with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch.