Customer Service Administrator

Manpower are looking for an experienced Customer Administrator for a longer-term, maternity cover role. You must hold at least 1-year relevant experience in a similar role and able to evidence this.

Location: North Killingholme
Pay Rate: £12.55 per hour
Transport: Own transport required (site not accessible by public transport)
Days of Work: Monday - Friday (8am-5pm)

Key Responsibilities

• Carry out a range of admin tasks across warranty, claims, repair, production, logistics, and aftersales.
• Able to communicate clearly and professionally to answer customer enquiries via phone, email, and Teams.
• Manage the shared mailbox with the rest of the office team.
• Support customers with complaints and issues, providing solutions and timely follow-up.
• Work closely with colleagues and departments to maintain smooth service delivery.
• Process customer orders and transactions accurately.

About You

• Strong IT and administrative skills (Microsoft Office proficiency essential).
• Excellent communication and customer service skills.
• Able to work both independently and as part of a team.
• Reliable, organised, and able to work to deadlines.
• Experience working to KPIs and following company procedures in a similar environment.

If you are interested in this role, please apply online or contact the Grimsby Manpower Office.