Customer Service Admin

Subscriber Administration Support

We're looking for a detail focused and proactive Subscriber Administration Support to join our team. You'll play a key role in supporting operations, ensuring tasks are completed accurately and on time, and helping deliver a smooth customer experience.

This is a varied role suited to someone who enjoys working at pace, staying organised, and supporting a busy team environment.

What we offer

• Competitive Salary: Reflecting your skills and experience
• Generous Leave: 25 days annual leave (pro-rated in hours)
• Holiday Purchase Scheme: Buy up to 10 extra days-up to 35 days total leave
• Comprehensive Benefits:
  • Pension plan (up to 7% employer match)
  • Life assurance
  • Employee assistance program
  • Referral scheme
• Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
• Career Development: Extensive growth and advancement opportunities

What you'll do

• Support the Operations team with day to day administrative tasks
• Manage time sensitive actions and meet key deadlines
• Maintain accurate records and keep systems up to date
• Provide ad hoc support across the wider team as needed

What we're looking for

• Must Have:
  • Strong organisational skills and attention to detail
  • Ability to manage multiple tasks in a fast paced environment
  • Proactive, can do attitude
  • Confident using Microsoft Office and internal systems
  • Good communication skills and a team focused mindset