Customer Relationship Manager

Customer Relationship Manager Job Summary

Zurich Life is looking for an Interim Customer Relationship Manager (CRM) to join its Corporate Life and Pensions (CLP) business for a twelve month period to cover the maternity leave of an existing CRM. The successful candidate will report to the Corporate Market Lead.

This role may be available part time or full time. We want the best people for our roles and recognise that sometimes those people aren't available full time. Please discuss your flexibility at interview.

Your Skills and Experience

• A minimum of six years business experience specialising in HR or employee benefits management
• Excellent interpersonal skills with the confidence to work pro actively with companies, business organisations and employees
• Exceptional presentation, organisational, influencing and planning skills
• Experience of influencing industry bodies
• A third level qualification in HR, Business, Investments and/or Pensions with the QFA
• A strong sales acumen

Job Accountabilities

• Managing, retaining and growing a portfolio of existing customers by conducting investment reviews, engaging with employers and their employees, increasing member take up and developing business through excellent relationship management.
• Delivery and coordination of multiple projects to support the acquisition, implementation and transition of all new employer pension plans, their member records and associated assets.
• Networking at business events to develop new employer relationships and enhance Zurich's reputation.
• Participate in new business pitches to employers.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.