Customer Relationship / CRM Apprentice

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Customer Relationship / CRM Apprentice Apply From: 15/04/2025 Learning Provider

Delivered by SOUTH WEST ASSOCIATION OF TRAINING PROVIDERS LIMITED

Employer

DEVON AND PLYMOUTH CHAMBER OF COMMERCE

Vacancy Description

• Overseeing the day-to-day operation of the Customer Relationship Management (CRM) software system
• Generating weekly and monthly reports from the CRM for the team and management
• Assisting the Events Executive in planning and executing a variety of events, including coordinating attendance, updating the CRM, preparing event materials and badges, and welcoming attendees
• Providing administrative support to the Membership Executive, including CRM updates, issuing certificates, and processing renewal invoices
• Assisting the Marketing Executive with administrative tasks related to the weekly e-newsletters, and other communication activities
• Handling incoming and outgoing telephone calls on behalf of the team as needed
• Assisting the Team in preparing the meeting rooms for events and meetings, ensuring all necessary technology is set up and ready.
• Carrying out other general administrative duties for the MEC Team and senior management as required
• Ensuring the CRM systems are integrated and aligned with our Membership benefit platform, Quest.

Key Details Vacancy Title

Customer Relationship / CRM Apprentice

Employer Description

Devon Chamber is much more than networking. It's a place designed to support your business, no matter where you are in Devon. While you're working hard, we're lobbying for you in Westminster, designing unmissable, high-calibre events and connecting you to people that will take you to the next level. We're the only accredited Chamber in Devon, that means we have an executive team employed to support you when you need it most. Today, we incorporate the historic Chambers of Exeter and Plymouth, as well as partnering with business organisations in towns across the county.

Vacancy Location

Unit 5 Derriford Business Park Plymouth PL6 5QZ

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

Key Dates Apply From

15/04/2025

Closing Date For Applications

2025-04-:59:59

Interview Begin From Possible Start Date

2025-05-:00:00

Training Training to be Provided

Apprenticeship Training Provided by Assessor at Swatpro, every 4 weeks. In house training for the job role provided by employer.

Level 3 Business Administrator Standard.

Learning Provider

SOUTH WEST ASSOCIATION OF TRAINING PROVIDERS LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Team working, Initiative

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