Customer Relations Administrator

We are delighted to be recruiting for a new Customer Relations Administrator to join our team until 31 October 2027.

We're proud to say our customers are at the heart of all we do and our Customer Relations team play a key role in finding out what's good and what's not, turning around a bad experience, celebrating the good ones and learning from everything.

You will be part of our Customer Relations Administration Team supporting our Complaint officers and wider business to deliver the best solutions for our customers.

We're looking for someone with experience in administration support, isn't afraid to talk with customers about anything that bothers them, wants to work with likeminded people and enjoys putting a smile back on someone's face.

If you're confident talking with anyone and sometimes handling tricky conversations, relish working in a fast-paced environment and experienced in providing administrative support, this could be the role for you!

You'll be working from our Eastleigh office (SO50 6AD) minimum of two days per week Tuesday - Friday to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether that's at another of our offices, a cafe or at home.