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Customer Outcomes & Product Governance Lead
Posted 11 days 13 hours ago by Canopius
Permanent
Full Time
Other
London, United Kingdom
Job Description
Canopius is seeking a Customer Outcomes Manager to embed the customer outcomes framework across underwriting operations, ensuring products deliver fair value in line with FCA Consumer Duty and global expectations.
You will oversee product governance, delegated authority, and MI development to evidence outcomes, while guiding underwriting teams and third-party arrangements to focus on customer interests.
Canopius
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