Customer Operations Team Leader - Growth & Insight

A leading Life and Pensions Service provider in Edinburgh seeks a Team Manager to inspire and coach Customer Operations Representatives. This role involves fostering a high-performance culture, improving operational efficiency, and enhancing the customer experience. Successful candidates will have team management experience, excellent communication skills, and proficiency in MS Excel and Word. The position offers a fixed-term contract with a competitive salary and a range of benefits including professional development opportunities.