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Customer Insights & Ops Strategy Lead
Posted 5 days 22 hours ago by NextGenEnergyJobs
Permanent
Full Time
Other
London, United Kingdom
Job Description
Octopus Electric Vehicles is seeking an Operations Insight & Strategy Lead to shape customer experience and operational performance across frontline staff to SLT. You will translate messy data into a strategic narrative and create metrics to track Voice of the Customer.
Working with the Director of Operations and Data Team, you will prioritise improvements, build reporting, and help drive transformational change.
NextGenEnergyJobs
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