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Customer Insight & Operations Strategy Lead
Posted 10 days 1 hour ago by Octopus Energy Group
Permanent
Full Time
Other
London, United Kingdom
Job Description
Octopus Energy Group is seeking a data-driven CX & Operations analyst to turn fragmented customer data into actionable insights. Based in London, you will help embed data into how teams work and decisions are made, moving fast with precision.
The role involves shaping customer experience metrics, collaborating with senior leaders, and scoping projects to drive improvements; occasional trips to Brighton are expected.
Octopus Energy Group
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