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Customer Experience Team Leader

Posted 1 hour 46 minutes ago by Asset Finance International

Permanent
Full Time
Other
London, United Kingdom
Job Description

Asset Finance International is seeking a driven Customer Service Team Leader in the United Kingdom to establish and lead a new team under the COO. The role focuses on enhancing customer experience through robust feedback analysis and cross-channel engagement.

Responsibilities include implementing action plans from customer insights, handling escalations, and driving process improvements to deliver exceptional service and outcomes for entrepreneurs and high-net-worth clients.

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