Customer Experience Team Lead - Onsite Visitor Services

Warner Media, LLC. is seeking a Customer Services Team Lead for its Contact Centre in Greater London. This full-time role involves leading a team to ensure exceptional visitor experiences, managing customer service operations, and supporting internal engagement programs. Candidates should possess a strong background in customer service, supervisory experience, and excellent communication skills, along with a track record of problem-solving and adherence to standards. Flexibility for weekend and evening shifts is essential.