Customer Experience Strategy Lead (VoC & Journeys)

Ayvens Group is looking for a Customer Experience Manager in Bristol to lead the customer insight and experience strategy. This role involves enhancing customer satisfaction and loyalty while driving continuous improvement through data-led insights.

The ideal candidate will have a strong background in customer insight tools and methodologies, as well as the ability to influence senior stakeholders. A degree in a related field is preferred. The company offers a competitive benefits package, including health insurance and a pension scheme.