Customer Experience Manager: Data-Driven, Cross-Functional

A leading industrial service provider in Scotland is seeking a Manager of Customer Experience to enhance customer interactions and support the organization's ESG program. This role requires 3-5 years of related experience in hospitality or commercial real estate, strong interpersonal skills, and the ability to analyze data effectively. The successful candidate will engage with internal teams and manage multiple projects, contributing significantly to customer service excellence. Join an inclusive workplace dedicated to diversity and innovation.